Shipping policy
Shipping Details
At ThermaBelts.store, we are committed to delivering your order as quickly and safely as possible. Please read below for information on our shipping options, timeframes, and policies.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Timeframes
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days (depending on destination and customs processing)
Please note that shipping times are estimates and may vary due to carrier delays, customs clearance, or other unforeseen circumstances.
Shipping Costs
- Domestic: Calculated at checkout based on your location and order weight.
- International: Calculated at checkout based on destination country and order weight.
- Free Shipping: Available on qualifying orders — check our current promotions for details.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Customs & Import Duties
For international orders, customs fees, import duties, and taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@ThermaBelts.store. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please reach out to us at support@ThermaBelts.store and we will be happy to assist you.